All products of the CAVANOVA line are offered with 2 years warranty from the date of purchase.
Please read these points of great importance for a correct product warranty:
- Check the merchandise before 24h of your delivery.
- In case of receiving the merchandise with damage / damage caused by transport, you must add to the delivery note "pending review" and you have a period of 24 hours to make the claim. After this time the transport agency does not take care of the damages, this will mean that Cavanova Wine can not process the replacement.
- Glass break or power surge is NOT covered by the warranty.
- After the 6 first months of purchase, the collection and delivery of the equipment will be charged to repair our facilities.
- The spare parts are exempt from Guarantee.
If you wish to carry out the processing of an incident part, click on the following link: